How can we help?

Help & FAQs

Getting Started

Do you service my area?

We currently offer our services to the Greater Toronto Area. If you are outside of the GTA but wish to book an appointment, please contact us and we will inform you of our availability.

What is included in a standard cleaning?

Our standard cleaning includes but is not limited to: wiping surfaces, dusting, vacuuming, replenishing supplies, as well as cleaning the kitchen, bathroom and living area. We also offer a host of additional cleaning services that you may select on our booking form.

How much will it cost?

Our prices are dependent on the number of rooms and bathrooms. Simply head on over to our homepage, select the number of rooms and bathrooms, and you will receive a quote. Life made simple!

Do you bring your own cleaning supplies, products and equipment?

Absolutely! We bring our own cleaning supplies to clean your home. Should you have any requests, such as eco-friendly cleaning supplies, please let us know on the booking form so that you may be accommodated.

Can I request special tasks or extras?

Definitely! Simply select the additional services you require when filling in the booking form. If you wish to add on a special task that is not shown on the form, please contact us for further information.

Manage Your Account

How do I book my first appointment?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Trust & Safety

Can I trust my cleaning professional?

We understand the importance of having trusted cleaners entering your home. For this reason, our cleaning personnel undergo a detailed background and reference check to keep you and your home safe!

Is my billing information kept safe and secure?

Absolutely! We currently use the leading industry standard which is 256-bit encryption. All of our payment processing is completed through Stripe. This means you never have to worry about your credit card information being lost or stolen.

What is your 100% satisfaction guarantee policy?

We are confident that our cleaning professionals will leave your home sparkling clean. If you are not happy with our performance, please contact us within 48 hours and we will come back to make things right at no cost to you.